Shipping policy

Shipping Policy

Thank you for shopping with us!

Pre-Order Items
All products listed in our store are offered on a pre-order basis. This means that items are not in stock at the time of purchase, but are produced and prepared for shipment after the order is placed.

Processing Time
Our typical processing time for pre-orders is approximately **2 - 6 weeks**. As soon as your item is ready, we will carefully package and dispatch your order.

You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Time & Methods
We ship via trusted carriers such as DHL, Deutsche Post, or UPS (depending on the destination). Estimated delivery times after dispatch:

- **Germany:** 2–4 business days
- **EU countries:** 4–7 business days
- **International:** 7–14 business days

Shipping Destinations
We currently ship within [Germany / EU / Worldwide].

Shipping Fees
Shipping costs are calculated at checkout based on your location and the weight of your order.

Delays
While we always aim to meet the estimated production and shipping times, delays may occur due to production issues or high order volumes. If there are any significant changes to your order timeline, we will notify you by email.

Questions?
If you have any questions about your order or shipping, feel free to contact us at coilcitygmbh@gmail.com

Thank you for your patience and support!